HOW TO PAY

Payment instructions for electronic funds transfer (EFT) via internet banking are provided at bottom left of all invoices.

WRONG ENTITY

If our invoice has been issued to the wrong entity, please let us know as soon as is practical, but no later than 7 days after the date of the invoice.

If we have not been notified that an invoice has been issued to the wrong entity within 7 days, we will assume that the invoice has been issued to the correct entity, and any further action that may be required by us to recover the amount payable will be directed towards that entity.

UNABLE TO PAY

If you are unable to pay some or all of the amount payable due to financial hardship or cash-flow restrictions, please let us know as soon as is practical, but no later than 7 days after the date of the invoice.

We will consider your circumstances and may be prepared to reschedule the timeframe in which you are required to settle the invoice.

NOT SATISFIED

If you are unsatisfied with the service you have received, please let us know as soon as is practical, but no later than 7 days after the date of the invoice. You may contact us directly by email to:  info@myob-training-adelaide.com

DO NOT AGREE WITH FEES

If you do not agree with the extent of fees or disbursements claimed in an invoice, please let us know as soon as is practical, but no later than 7 days after the date of the invoice.

If we have not been notified that the amounts in an invoice are incorrect, we will assume that they are correct and will seek recovery of the full amount without further query.

STANDARD RECOVERY PROCEDURES

In accordance with the terms of our engagement, you are required to settle your accounts within 7 days of the date of the invoice. If we have not received payment by that date, we will begin our standard recovery procedures. You will be responsible for any costs associated with us implementing those procedures.

Our standard recovery procedures include the following for which you will be liable:

• The issue of a Statement of Overdue Fees for which you will also be liable to pay us an Administration Fee of $50.00; and
• Interest from the time the invoice becomes overdue to the time we receive payment.

CEASING TO CONTINUE TO SUPPLY PRODUCTS OR SERVICES

If you have not settled an account within the agreed payment terms we will cease to continue to supply products or services to you in relation to any current matters on which we have been engaged or instructed.

We will not recommence to supply products or services to you in relation to any such matters, until we have received full payment of unsettled accounts.